Non-military service hotline

The national hotline for matters concerning non-military service is available at 029 502 0704 Mon-Fri 9-16.15. You can also send enquiries by email: siviilipalveluslinja(at)

The hotline provides general advice on non-military service for persons liable for non-military service, service locations and communities and other parties seeking to be approved as service locations. The hotline is in Finnish. It is not a decision-making body and does not provide information on matters concerning individuals liable for non-military service.

The decisions on matters concerning non-military service are made by the Ministry of Employment and the Economy, Advisory Committee on
Non-Military Service Affairs, Centre for Non-Military Service, the supervisors at service locations or a Kela Office (conscripts allowance).

Rates: Charges payable to the caller’s operator:
- local network charge (fixed-line)
- mobile phone charge (mobile phone)