Information for companies on goods and services regulations

Product Contact Point

You can ask the Product Contact Point for information on product requirements in Finland. The requirements for some products have been harmonised either in full or in part by EU law, while the requirements for many other products are purely national, i.e. they are not subject to harmonised EU requirements.

National product requirements may apply to:

a) the properties required of the product, such as quality level, performance, safety or dimensions.

b) the requirements for the product, such as sales description, terminology and symbols, testing and test methods, or packaging and labelling.

c) requirements for the protection of consumers or the environment which affect the lifecycle of the product after it has been placed on the market (such as use, recycling, reuse or disposal), where they may significantly influence the composition or nature of the product or its marketing.

The Product Contact Point can, on request, provide information on, for example:

  • national product regulations;
  • any prior authorisation requirements;
  • the contact details of the competent authority;
  • national remedies generally available in the event of a dispute between the competent authorities and companies.

The Product Contact Point provides advice free of charge and responds within 15 working days of receiving any request.

You can contact the online advice service of the Product Contact Point at sisamarkkinat(at)

Principle of mutual recognition

The starting point for the principle of mutual recognition is that goods can move freely within the Single Market. Products lawfully available in one Member State must be allowed market entry in all Member States, even where these products do not comply with the technical or qualitative requirements laid down by the Member State. However, the free movement of goods may be restricted in certain situations, for example to protect human, animal or plant health and life. If the movement of goods is restricted or entry to the market is prohibited, the authority must take a separate decision.

The principle of mutual recognition applies in situations where products are subject to national requirements in legislation or regulation and these requirements have not been harmonised in the EU.

EU Regulation on mutual recognition

The Regulation on mutual recognition (EU) 2019/515 primarily guides the procedures of the authorities when they intend to apply the principle of mutual recognition. The authorities must take into account the obligations of the Regulation in their own activities, such as in the assessment of goods.

When the authority intends to assess the goods, it must immediately contact the company and inform it of the assessment and which goods are the subject of the assessment and which national technical rule or prior authorisation procedure applies. As a general rule, a company must be allowed to make goods available on the market in the Member State of destination while the authority carries out the assessment of the goods and may continue to make them available unless the company receives an administrative decision restricting or denying market access for those goods.

Companies may also make a voluntary self-declaration to the authority that the goods are lawfully marketed in another Member State. If a mutual recognition declaration is not supplied to the authority, it may request the company to provide documentation and information that is necessary for the assessment of the goods. The company must be allowed at least 15 working days in which to submit the documents and information.

In addition, in some cases, companies can use the Internal Market Problem Solving Network (SOLVIT) to assess whether the principle of mutual recognition has been properly applied by the supervisory authority. If the authority makes a restrictive decision, it must always inform the company, the other Member States and the Commission. A decision can be any action that restricts a product’s market access.

The administrative decision taken by the authority must also state sufficiently detailed and comprehensive reasons on which the compatibility of the decision can be assessed with the principle of mutual recognition and the requirements of the Regulation.

The decision must also state the means of redress available under national law and the time limits for such redress. It must also include a reference to the possibility of using the SOLVIT problem-solving procedure.

The obligations of the Regulation apply to those national authorities which apply national legislation or regulations which are not harmonised in the EU. The Regulation applies to decisions by authorities which have an effect on the market access of goods.

Service companies - Point of Single Contact

Points of Single Contact intended for service companies provide information on starting and running a business, and the related permit, notification and registration procedures. According to the Services Directive, it must be possible to start a business and acquire the necessary permits electronically throughout the EU.

Points of Single Contact, as defined in the Services Directive, are provided as an online service in all member states. The Finnish Point of Contact is Yritys-Suomi.

Further information
isabella.paju(at) and niina.etelavuori(at)