Reform of digital TE services to improve customer services and promote employment – Draft proposal out for comments

The Ministry of Economic Affairs and Employment has circulated for comments a Government proposal, which will create the legislative basis for a new digital service platform for employment services (TE Services). The new service platform would improve the matching of employees with jobs and make employment services more efficient.

The reform aims to create digital TE services that are customer-oriented and user-friendly. The new digital TE public services would replace the customer information system of TE Offices as well as the customer and expert services (TE online services) currently in use. The services for personal and business customers and experts, as well as the informational content of TE public services, would become available on the Job Market service platform. 

The aim is also to clarify and update the regulation on the processing of customer data in public employment and business services. 

The draft proposal can be commented on Lausuntopalvelut.fi until 20 August 2021.

A new online service to improve the matching of jobseekers with jobs

The Job Market platform utilises artificial intelligence to enable jobseekers and employers to find each other faster and better. Compared with the current TE online service, the new service would allow jobseekers to create and publish job search profiles. 

The draft proposal contains provisions on the processing of data on job search profiles and the retrieval of data on published job search profiles as well as reviews of the roles of operators involved in the processing of personal data. 

The draft proposal is included in the 2022 budget proposal and will be discussed alongside it. The laws are scheduled to enter into force on 2 May 2022.

The test versions of the Job Market service platform are already in use.

Inquiries:
Meri Pensamo, Senior Specialist, Ministry of Economic Affairs and Employment, tel. +358 29 504 7257
Emmi Äijälä, Senior Specialist, Ministry of Economic Affairs and Employment, tel. +358 29 504 7216