Reform of digital TE services will improve services and increase efficiency of job search
The reform aims to provide jobseekers and employers with digital services that will meet their needs better and that will ease the use of services. The overall reform includes a new service platform to promote the matching of jobs with workers and to improve job search and employment services.
The Government submitted a proposal to Parliament on 25 November 2021 to enable the introduction of a new digital service platform in TE services.
“Easy-to-use digital services are part of the modern world. Job search today requires digital services that function well. This reform will improve services for jobseekers and employers. We will also be able to better respond to the mismatch between available jobs and available workers. With the help of artificial intelligence, they can find each other more easily,” says Minister of Employment Tuula Haatainen.
New digital services to help matching of jobseekers with jobs
The new digital TE services would gradually replace the current online services for customers and experts and the customer information system of TE Offices. The services for personal and business customers and experts would become available on the Job Market service platform.
The Job Market platform would utilise artificial intelligence to enable jobseekers and employers to find each other faster and better. A new feature on the Job Market platform would allow jobseekers to create and publish job search profiles.
New digital services to be phased in from May 2022
The reform also aims to clarify and update the regulation on the processing of customer data in public employment and business services. The proposal contains provisions on the processing of data on job search profiles and the retrieval of data on published job search profiles as well as reviews of the roles of operators involved in the processing of personal data.
The proposed laws are scheduled to enter into force on 2 May 2022. The new digital services will be introduced in stages.
- The Job Market service will be launched in May 2022.
- In other respects, the new services for customers and experts will be introduced from autumn 2022 onwards.
- The new information system services would be fully in place by the end of 2023.
The test version of the Job Market service platform is already in use.
Iiris Niinikoski, Special Adviser to the Minister of Employment, tel. +358 295 047 372 (legislation)
Emmi Äijälä, Senior Specialist, Ministry of Economic Affairs and Employment, tel. +358 295 047 216 (digital TE services project)
Mikko Kuoppala, Ministerial Adviser, Ministry of Economic Affairs and Employment, tel. +358 295 049 245