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Consumers A proper functioning of the markets is essential for the promotion of Finnish competitiveness. The Ministry of Economic Affairs and Employment is tasked with creating good conditions for access to goods and services, as well as for entre...https://tem.fi/en/consumers
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Consumer Safety The goods and services offered to consumers must be safe. The companies and other parties offering these goods and services must, among other things, assess the associated risks. Also, sufficient information must be provided to the...https://tem.fi/en/consumer-safety
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Competition and consumers Fair competition creates better quality services and products as well as more productive companies. The Ministry of Economic Affairs and Employment aims to strengthen trust in a functioning market and smart regulation. Wh...https://tem.fi/en/competition-and-consumers
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15.7.2024 | The Employment, Social Policy, Health and Consumer Affairs Council (EPSCO) will meet in Brussels on 16 July 2024. The topics on the agenda include labour shortages and skills shortages in the EU, and promotion of the employment and social inclusion of persons with disabilities. Minister of Employment Arto Satonen will represent Finland at the meeting in Brussels.https://tem.fi/en/-/employment-social-policy-health-and-consumer-affairs-council-epsco-to-discuss-labour-and-skills-shortages-and-promoting-the-employment-of-persons-with-disabilities
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26.4.2023 | In the future, the European Commission will have extensive powers to investigate the effects of subsidies from non-EU countries affecting the internal market. The Finnish Competition and Consumer Authority (FCCA) would conduct inspections at the request of the Commission, assist it in the inspections and act as the national contact point for requests for information. The Ministry of Economic Affa...https://tem.fi/en/-/public-consultation-finnish-competition-and-consumer-authority-to-help-commission-tackle-foreign-subsidies-distorting-competition
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24.2.2026 | Kuluttajapoliittinen ohjelma vuosille 2012–2015 Konsumentpolitiskt program för åren 2012–2015 Consumer Policy Programme for the years 2012–2015 Työ- ja elinkeinoministeriön julkaisuja Konserni 41/2012 Kuluttajapoliittinen ohjelma vuosille 2012–201...https://tem.fi/documents/1410877/3342347/Kuluttajapoliittinen+ohjelma+vuosille+2012-2015+09102012.pdf/e5460d48-5787-4e9d-bea0-604e456cc922?version=1.0&t=1771921652082
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8.12.2022 | The Government has issued a decree that lays down provisions on classification of critical electricity consumers during disruptions, power shortages and crises. Grid operators must update their preparedness plans in accordance with the decree.https://tem.fi/en/-/government-issues-decree-on-critical-electricity-consumers
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24.9.2019 | The main event of Finland’s Presidency in the field of competition and consumer policy, the European Competition and Consumer Day, will gather 250 experts in Helsinki on Thursday 26 September. The two main themes of the event will be the relationship between competition law and sustainability agreements, and consumer power in a digital Europe.https://tem.fi/en/-/kestavyytta-edistavat-sopimukset-ja-kuluttajanvalta-digimaailmassa-kilpailu-ja-kuluttajapaivan-aiheena
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Doorstep selling and distance selling Provisions on home and distance selling to consumers are laid down in the Consumer protection Act ( 38/1978 ). Chapter 6 of the Consumer protection Act contains provisions on home and distance selling and Chap...https://tem.fi/en/doorstep-selling
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General requirements for products in Finland General consumer goods General consumer goods must not pose a danger to the health or property of anyone. General safety requirements for consumer products and services are laid down in the Consumer Saf...https://tem.fi/en/general-requirements-for-products-in-finland
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13.3.2020 | “People are understandably concerned about the coronavirus. However, there is no need to buy and store excessive amounts of food,” says Minister of Employment Tuula Haatainen in her blog post.https://tem.fi/en/-/tyoministeri-tuula-haatainen-paivittaistavarahuolto-toimii-hairiotta
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28.11.2019 | EU ministers responsible for industry and the internal market met in Brussels on 28 November chaired by Minister of Employment Timo Harakka and Minister of Economic Affairs Katri Kulmuni. The Competitiveness Council agreed a general approach on the directive on representative actions to strengthen consumer rights. This means that negotiations can be launched with the European Parliament.https://tem.fi/en/-/kilpailukykyneuvostossa-28-11-esilla-kuluttajien-oikeudet-ja-yritysten-veroraportoin-1
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Provision of Package Travel and Linked Travel Arrangements The new legislation concerning travel service combinations entered into force on 1 July 2018. The Act on Travel Service Combinations (901/2017), the Act on Providers of Travel Service Comb...https://tem.fi/en/package-travel-business
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The rules on market surveillance and mutual recognition of products have been reformed in the European Union.https://tem.fi/en/technical-safety
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Competition The aim of competition policy is to create and maintain an environment in which enterprises have a level playing field and an opportunity to succeed through their expertise. The key objective of competition law and policy is to ensure ...https://tem.fi/en/competition
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30.8.2019 | The Finnish Minister of Employment Timo Harakka will present the priorities for Finland’s Presidency of the Council of the European Union before the Committee on the Internal Market and Consumer Protection (IMCO) of the European Parliament in Brussels on 2 September 2019.https://tem.fi/en/-/ministeri-harakka-euroopan-parlamentin-sisamarkkina-ja-kuluttajansuojavaliokuntaan
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3.9.2020 | The Government proposes that, in the event of a cancellation of a travel package, travellers would receive compensation from the State for the fees paid to the tour operator. Travellers could also be compensated for a travel voucher issued by the tour operator instead of a cash refund. Normally, it is the tour operator’s obligation to refund the fees or the value of the travel voucher. The tempor...https://tem.fi/en/-/government-proposes-to-improve-protection-of-consumers-in-case-of-travel-package-cancellations-due-to-the-coronavirus-epidemic
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Ecodesign of products The aim of ecological design, or ecodesign, is to ensure that consumers have access to sustainable products that are highly energy efficient and easily recyclable but that have a low impact on the environment The requirements...https://tem.fi/en/ecodesign-of-products
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Market surveillance The purpose of the market surveillance carried out by the authorities is to ensure compliance with regulations and that no dangerous or unsafe products are on sale in the single market of the European Union. Market surveillance...https://tem.fi/en/market-surveillance
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On 7.11.25, the Ministry of Economic Affairs and Employment appointed a working group to consider solutions to problems related to low-priced imports. The task of the working group is to identify all the national and EU-level solutions that can be used to address the problems caused by low-priced imports. In addition to surveying the means, a proposal will be made on the primary follow-up measures.https://tem.fi/en/project?tunnus=TEM104:00/2025